Online Payments

September 2016
By kaylavoss
Posted: Updated:

View Utility Bills Online

You can view your bill online through PSN.
You will need to Register the first time in order to view your bill and receive notifications when your bills are ready.

Help us save money and resources; please consider opting out of receiving paper bills.

By going paperless, you will:
– Receive an email when your statement is ready for viewing
– Know that your notices won’t get lost in the mail
– Reduce paper Clutter
– Help reduce costs at the City of Carlyle and be green-friendly by eliminating paper bills

Pay Utility Bills Online

Click the button below to make an online payment.
*Make sure to have your bill handy, if applicable, to provide your customer account number when you Register to pay you utility bill online.

You can pay immediately, schedule a payment or set up Auto-Pay.  You can also view your utility bill and amount due, print receipts, view payment history, see status of payments by going online.


Pay Fees Online

Click the buttons below to make a ONE TIME payment online.
Please be sure to leave a detailed comment in the box provided so that we know exactly what your payment is for.





To use this service, a convenience fee will be assessed by PSN at the time of payment based on the method of payment utilized.

*For debit or credit card payments, the convenience fee is 2.75% of the payment cost
(plus $0.50 if the payment is under $100).

*Payment by check or savings (eCheck) is $1.00

Fees charged to residents offset the costs charged by financial institutions –
the City does not receive any revenue from these fees.

Pay By Phone

Call the numbers below to pay by phone.

Pay Utility Bill: 877-885-7968
All Other Fees: 866-917-7368

PSN Payments App

Download “PSN Payments” from the App Store® or Google Play™ for Utility Payments ONLY.

Go online to Register before using the app by clicking the Pay Utility Bill Button above.  Once you have registered, use your login credentials for the app.
The PSN Payments app is FREE.

Payment Service Network

We use Payment Service Network to process our payments.  PSN has been certified as maintaining the highest level of security as required by the credit card industry. If residents have any questions, they can call PSN’s HELP line, toll free at 1-866-917-7368.


If you have questions on the amount of your bill/fees or need service, call City Hall at 594-2468.